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Privacy Policy

Privacy Policy

Last updated: 24 Sep 2024

Hottcart Ecommerce Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including any data collected through Facebook's API and Google services.

By using our app, you consent to the practices outlined in this policy.

1. Information We Collect

a. Personal Information

When you sign up or use our services via Facebook or Google login, we may collect personal information such as:

  • Your name, email address, profile picture, and any other details you choose to share through social media platforms.
  • Data related to your use of Facebook and Google services when you log in with those platforms.

b. Facebook API Permissions

If you choose to connect your Facebook account to our platform, we may request permissions to access certain data to improve your experience. These permissions include:

  • pages_read_user_content: Read and manage content from Facebook pages you manage.
  • pages_manage_posts: Create and edit posts on your behalf on Facebook pages.
  • pages_manage_engagement: Manage interactions like likes and comments on your Facebook page posts.
  • business_management: Manage business-related settings on your Facebook pages.
  • read_insights: Analyze the performance of your Facebook page and posts.
  • ads_management: Create and manage ads on your behalf.
  • pages_show_list: View the list of Facebook pages you manage.
  • pages_manage_metadata: Manage page settings and metadata.
  • pages_read_engagement: View engagement metrics for your Facebook pages.
  • leads_retrieval: Access leads generated from your Facebook ads.

c. Webhook Data

We may use webhooks to receive and process real-time updates from Facebook about your page's performance, engagement, and activities. This allows us to keep your account updated with the latest information.

d. Google Login

When logging in using Google, we may collect your:

  • Name, email address, profile picture, and other publicly available information associated with your Google account.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Social Media Management: To help you manage your social media accounts and analyze insights.
  • Customization: To tailor content and experiences based on your preferences.
  • Advertising: To create, manage, and analyze ads on your behalf.
  • Communication: To contact you regarding your account, services, promotions, or feedback.
  • Lead Management: To process and respond to any leads generated through social media ads.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data under the following conditions:

a. With Service Providers

We may share your information with third-party vendors to help us operate and provide services. These vendors are required to use your data only in compliance with this Privacy Policy.

b. For Legal Purposes

We may disclose your personal information if required by law, regulation, or a legal process.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access. However, no internet-based service can guarantee 100% security, and we cannot ensure absolute protection.

5. User Rights

You have the following rights:

  • Access and Update: You can view and edit your personal information by logging into your account.
  • Withdraw Consent: You may withdraw your consent to share Facebook or Google account data at any time by disconnecting your account from our platform.
  • Account Deletion: You can request the deletion of your account and data by contacting us.

6. Public Availability of the Privacy Policy

This privacy policy is publicly available and can be accessed at any time via the following URL:

https://your-privacy-policy-url.com

Please ensure that you provide a valid URL that is easily accessible and linked within your app, fulfilling the public accessibility requirement for privacy policies. This is a requirement to comply with Meta’s Platform Terms.

7. Third-Party Services and Links

Our services may include links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of those third-party sites. Users should consult the privacy policies of third-party services for more information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and updates will take effect immediately upon posting.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, feel free to contact us:

Hottcart Ecommerce Private Limited
Office No - 16,26,27, 2nd Floor OM Plaza,
Opp S.T. Depot, Nallasopara (W),
Dist - Palghar Mumbai - 401 203 India
Email: info@hottcart.com
Phone: +91 7208305579

10. Compliance with Meta Platform Terms

Hottcart Ecommerce Private Limited respects and complies with Meta's Platform Terms, including Section 4.a, which requires that your app's privacy policy is accessible and available to the public. This ensures transparency in how we collect and use your Facebook data in compliance with the applicable legal standards.

11. Additional Information

By using our services, you acknowledge that you have read and agreed to the terms of this Privacy Policy. You also agree that Hottcart Ecommerce Private Limited may use your personal information for promotional efforts, site improvement, and communication.

If you wish to opt out of any communications, you may do so via your account settings.

Effective Date: This policy is effective from 24 Sep 2024.